Privacy Policy

Welcome to 999tk, Bangladesh's trusted online casino and sports betting platform. We are committed to protecting the privacy and security of every player who chooses to join our platform. This Privacy Policy explains in plain, clear language what personal information we collect from you, why we collect it, how we use it, and the choices and rights you have over your own data.

By accessing or using the 999tk platform — including our website, mobile experience, games, and payment services — you acknowledge that you have read and understood this Privacy Policy. This policy applies to all registered members, guests, and visitors of 999tk who access our services from Bangladesh, including cities such as Dhaka, Chittagong, Sylhet, Khulna, and Rajshahi.

Information We Collect

999tk collects information in two primary ways: directly from you when you register or transact on the platform, and automatically through your use of our website and services. We are transparent about each category below.

Information You Provide Directly

When you create an account, make a deposit, request a withdrawal, or contact support, you may provide us with the following:

• Full name and date of birth (for age verification — players must be 21 years or older)
• Email address and phone number for account communication
• Bangladeshi mobile banking identifiers (e.g., bKash account number, Nagad number, Rocket number) used for deposits and withdrawals
• Government-issued identification documents when KYC verification is required
• Correspondence and support ticket records when you contact our team

Information Collected Automatically

When you browse or use the 999tk platform, our servers and analytics tools automatically record certain technical data, including:

• IP address and approximate geographic location (used to enforce regional service rules)
• Browser type, operating system version, and device model
• Pages visited, games played, session duration, and navigation paths within the site
• Cookies and similar tracking technologies (detailed in the Cookies section below)

Financial Transaction Data

All deposit and withdrawal transactions processed through bKash, Nagad, Rocket, Visa, or Mastercard are recorded for accounting, fraud prevention, and regulatory compliance purposes. We do not store full card numbers or mobile banking PINs — payment tokenisation is handled by our secure payment processors.

Data Categories and Purposes

The table below provides a quick overview of the main data types we hold, why we hold them, and how long we retain them.

How We Use Your Information

999tk uses the personal information we collect strictly for the following legitimate business purposes. We do not use your data for any purpose not listed here without first seeking your explicit consent.

• Creating and managing your 999tk player account, including verification and security checks
• Processing deposits and withdrawals via bKash, Nagad, Rocket, Upay, and card networks
• Delivering bonuses, free spins, and personalised promotional offers based on your gameplay preferences
• Providing customer support and resolving disputes related to bets, withdrawals, or account issues
• Detecting and preventing fraud, money laundering, underage gambling, and other illegal activities
• Improving our platform's performance, game selection, and mobile experience for Bangladeshi players

Sharing Your Information

999tk does not sell, lease, or rent your personal data to any external party. However, there are limited circumstances in which your information may be shared with trusted third parties, as described below.

Trusted Service Providers

We work with a select group of vetted service providers who help us operate the platform — including payment processors (bKash, Nagad, Rocket integrations), KYC verification partners, game content providers (such as Pragmatic Play, Evolution Gaming, and Spribe), and analytics tools. These partners receive only the minimum data required to perform their contracted services and are bound by strict data confidentiality agreements.

Legal and Regulatory Obligations

We may be required to disclose certain personal data in response to lawful requests from authorised government bodies or law enforcement agencies. In such cases, we will comply with the applicable legal obligation but will notify you where permitted to do so.

Business Transfers

In the unlikely event that 999tk undergoes a merger, acquisition, or asset sale, user data may form part of the transferred assets. If this occurs, we will provide advance notice and ensure the receiving party is bound by a data protection standard no less stringent than this Privacy Policy.

Cookies and Tracking Technologies

999tk uses cookies and similar technologies to provide a functional, personalised, and secure experience on our platform. Cookies are small text files placed on your device. We use the following types:

• Essential Cookies — necessary to log in, maintain your session, and keep transactions secure. These cannot be disabled.
• Preference Cookies — remember your language preference, last visited category (such as cricket betting or slots), and display settings.
• Analytics Cookies — anonymised data about how players navigate the site, which games attract the most engagement, and platform performance metrics.
• Security Cookies — detect and prevent suspicious activity, repeated failed login attempts, and automated bot access.

Most modern browsers allow you to control cookie settings. You may disable non-essential cookies through your browser settings, though doing so may limit some features of the 999tk platform, such as automatic login or personalised game recommendations.

How We Protect Your Data

999tk implements a multi-layered security architecture to safeguard your personal and financial data. Our technical measures include 256-bit SSL/TLS encryption for all data in transit, encrypted storage for sensitive account data at rest, strict access controls ensuring only authorised internal staff can access player records, and regular security audits of our infrastructure.

We also employ fraud-detection systems that monitor unusual account behaviour in real time — protecting you from unauthorised access even if your login credentials are ever compromised. Two-factor authentication adds an additional layer of protection to your 999tk account.

Your Data Rights

As a 999tk user, you have meaningful rights over your personal data. We are committed to honouring each of the following rights upon verified request:

• Right of Access — you may request a copy of the personal data we hold about you at any time.
• Right to Rectification — if any information we hold is inaccurate or incomplete, you may ask us to correct it.
• Right to Erasure — subject to legal retention obligations, you may request deletion of your personal data when it is no longer necessary for the purposes it was collected.
• Right to Restrict Processing — in certain circumstances, you may ask us to suspend the processing of your data while a complaint or query is being resolved.
• Right to Object to Marketing — you may withdraw your consent to receive promotional communications from 999tk at any time, with immediate effect.

To exercise any of these rights, please contact our team at [email protected] with your registered account email and a brief description of your request. We will acknowledge your request within 48 hours and aim to fulfil it within 30 days.

Data Retention Policy

999tk retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, including satisfying legal, accounting, and reporting requirements. The retention periods vary by data category, as summarised in the table above.

When data is no longer required, it is securely deleted or anonymised so that it can no longer be associated with any individual. Where anonymisation is used in place of deletion, the resulting dataset is used only for aggregate, non-identifiable analytics purposes.

Children's Privacy and Age Restriction

999tk is strictly an adult platform. Our services are intended exclusively for individuals who are 21 years of age or older. We do not knowingly collect personal data from anyone under the age of 21. If we become aware that a minor has registered an account or provided us with personal data, we will immediately suspend the account and delete all associated data.

Third-Party Payment Processors

When you make a deposit or request a withdrawal on 999tk using bKash, Nagad, Rocket, Upay, Visa, or Mastercard, your payment details are processed directly by those respective payment providers. 999tk does not store your full card numbers, mobile banking PINs, or authentication codes on our own servers. Each payment partner operates under its own privacy policy and data security standards.

We recommend reviewing the privacy policies of your chosen payment provider to understand how they handle your financial data. 999tk is not responsible for the data practices of third-party payment processors once your transaction data leaves our platform and enters their systems.

Changes to This Privacy Policy

999tk reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or the services we offer. When material changes are made, we will post the updated policy on this page with a revised effective date and, where appropriate, notify registered users via email.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of the 999tk platform after any update constitutes your acceptance of the revised terms.

Contact Us About Your Privacy

If you have any questions, concerns, or requests relating to this Privacy Policy or the personal data we hold about you, our dedicated support team is here to help.

Email us at: [email protected]

We aim to respond to all privacy-related enquiries within 2 business days. Please include your registered account email and a clear description of your request so we can assist you as efficiently as possible.