21+ Only

Responsible Gaming at 999tk

We believe gambling should always be a form of entertainment — never a source of stress or financial hardship. Here's how 999tk helps you stay in control.

Our Commitment to Safe Play

At 999tk, we are deeply committed to promoting responsible gaming across Bangladesh. Our platform is designed to give you full control over how you play — whether you enjoy live casino games, cricket betting, slots, or any other entertainment we offer. Gambling is meant to be fun, and we want to keep it that way for every player on our platform.

We recognise that for a small number of people, gambling can stop being fun and start causing real harm. If you ever feel that your gambling is getting out of hand, 999tk provides a range of practical tools and support resources to help you take back control — quickly, privately, and without judgment. We strongly encourage all players, particularly those in Dhaka, Chittagong, Sylhet, and across Bangladesh, to use these tools proactively.

21+
Adults Only

999tk is strictly for players aged 21 and above. We enforce age verification to protect minors from accessing any real-money games or betting services on our platform.

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Self-Exclusion

Temporarily or permanently block yourself from accessing your account if you need a break from gambling.

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Deposit Limits

Set daily, weekly, or monthly deposit caps to keep your spending within comfortable boundaries at all times.

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Time-Out Mode

Take a short break — 24 hours, 7 days, or 30 days — and return only when you feel fully ready to play responsibly again.

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Reality Check

Receive on-screen session reminders at regular intervals so you always know how long you have been playing.

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Loss Limits

Define how much you are comfortable losing in a set period and we will stop your session once that threshold is reached.

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Expert Support

Our dedicated support team is reachable 24/7 to guide you through any responsible gaming concern you may have.

Recognising Problem Gambling Signs

Problem gambling can develop gradually and it is not always easy to spot. Understanding the early warning signs helps you — or someone you care about — get support before the situation becomes serious. Watch out for the following patterns:

  • ⚠️Spending more money on gambling than you originally planned or can comfortably afford.
  • ⚠️Chasing losses by placing larger or more frequent bets to try to win back what you have lost.
  • ⚠️Gambling interfering with work, family responsibilities, or relationships in Dhaka or elsewhere.
  • ⚠️Feeling anxious, irritable, or restless when you are not gambling or when you try to stop.
  • ⚠️Borrowing money from friends, family, or using bKash or Nagad funds earmarked for essential expenses to fund gambling.
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Remember: Gambling should never be used as a way to make money, solve financial problems, or escape personal difficulties. If any of the signs above feel familiar, please reach out to our support team or take advantage of the self-exclusion and limit tools available in your 999tk account settings today.

How to Stay in Control

Responsible gaming starts with a clear mindset before you even open the app. Always set a strict budget for entertainment spending and treat any amount you deposit as money already spent — never money you expect to recover. Play for the excitement of the game, not to chase a particular outcome. Take regular breaks, celebrate small wins wisely, and never let a losing streak pressure you into making hasty decisions.

999tk actively monitors unusual betting patterns and may proactively reach out to players who show signs of distress. We reserve the right to temporarily restrict an account in the interest of a player's wellbeing, even without a formal self-exclusion request. This is not a punishment — it is our commitment to every player across Bangladesh. During major sporting events like BPL, IPL, and T20 World Cup, when betting activity naturally spikes, we double down on our responsible gaming monitoring to ensure our community stays safe and in control.

Frequently Asked Questions

Log in to your 999tk account and navigate to the Account Settings section. Under Responsible Gaming, you will find the Deposit Limits tool where you can set a daily, weekly, or monthly cap. Changes that reduce your limit take effect immediately. Increases may require a 24-hour cooling-off period for your protection.

Self-exclusion allows you to block yourself from accessing 999tk for a chosen period — from 6 months up to a permanent lifetime ban. Once activated, the restriction cannot be reversed until the chosen period ends. To request self-exclusion, contact our support team at [email protected] with your account details and preferred exclusion duration.

999tk is strictly for adults aged 21 and above. We verify the age of all players during the registration and KYC process. Any account found to belong to a person under 21 will be suspended immediately and all funds will be returned in line with our Terms and Conditions.

Yes. The Time-Out feature lets you pause your account for 24 hours, 7 days, or 30 days. Your account data and balance are fully preserved during the break. Once the period expires, you can log back in normally. If you need a longer or permanent break, the self-exclusion option is available via our support team.

If you feel gambling is causing harm to yourself or others, please contact the 999tk support team at [email protected] — we are available 24/7 and will connect you with the right resources. You should also speak openly with a trusted family member, a friend, or a healthcare professional in Bangladesh for additional guidance and emotional support.
Need Help? Contact Our Support Team

Our responsible gaming support specialists are available around the clock. Whether you want to set limits, request a time-out, or just talk through a concern, we are here to help — confidentially and without judgment.

Email us at: [email protected]

Play Responsibly — Explore 999tk

When gambling feels like entertainment — not pressure — you are doing it right. Explore our games with your limits set and enjoy the experience.

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